Frequently Asked Questions
How do I import CHM files?
Tap the "+" button on the Documents page, then select the CHM file you want to import from your device. You can also use the Files app or other apps to share CHM files directly to CHM Reader.
Why are some characters displayed incorrectly?
Some CHM files may use different character encodings. While reading, tap the encoding button in the toolbar to switch between different encodings (such as UTF-8, GBK, Big5, etc.) until the text displays correctly.
How do I bookmark a document?
While reading a document, tap the bookmark icon in the toolbar to add the current document to your favorites. You can access all your bookmarked documents from the Favorites tab.
Does the app support offline reading?
Yes, CHM Reader fully supports offline reading. Once you import a CHM file, all content is stored locally on your device and can be read without an internet connection.
How do I adjust the font size?
While reading, tap the text size button (Aa) in the toolbar to open the font size settings. You can use the slider to adjust the font size to your preference.
What's the difference between Free and Pro versions?
Free users can import up to 3 documents and access the first 5 pages of each document. Pro users enjoy unlimited document imports, full access to all pages, advanced search functionality, and an ad-free experience.
How do I restore my purchases?
Go to the subscription page and tap "Restore Purchases" at the bottom. This will restore any previous purchases associated with your Apple ID.
How do I cancel my subscription?
Subscriptions are managed through your Apple ID. Go to Settings > [Your Name] > Subscriptions on your device, find CHM Reader, and tap "Cancel Subscription".
Technical Support
Device Compatibility
CHM Reader supports iOS 16.0 and above, and is compatible with iPhone and iPad devices. If you encounter compatibility issues on a specific device, please contact our technical support team.
Troubleshooting
If you experience issues with the app, please try the following steps:
- Make sure your app is updated to the latest version
- Restart the app
- Restart your device
- If the problem persists, try uninstalling and reinstalling the app
Note: Uninstalling the app will remove your imported documents. Make sure to back up important files before reinstalling.
Contact Us
If you have any questions, suggestions, or need assistance, you can contact us through:
常见问题
如何导入CHM文件？
在文档页面点击"+"按钮，然后从您的设备中选择要导入的CHM文件。您也可以使用"文件"应用或其他应用将CHM文件直接分享到CHM Reader。
为什么有些文字显示乱码？
某些CHM文件可能使用不同的字符编码。在阅读时，点击工具栏中的编码按钮，可以在不同编码之间切换（如UTF-8、GBK、Big5等），直到文字正确显示。
如何收藏文档？
在阅读文档时，点击工具栏中的书签图标即可将当前文档添加到收藏夹。您可以在收藏标签页中访问所有已收藏的文档。
应用是否支持离线阅读？
是的，CHM Reader完全支持离线阅读。导入CHM文件后，所有内容都存储在您的设备本地，无需网络连接即可阅读。
如何调整字体大小？
在阅读时，点击工具栏中的字体大小按钮（Aa）打开字体设置。您可以使用滑块将字体调整到适合您的大小。
免费版和专业版有什么区别？
免费用户最多可导入3个文档，且每个文档只能访问前5页内容。专业版用户可享受无限文档导入、完整页面访问、高级搜索功能以及无广告阅读体验。
如何恢复购买？
进入订阅页面，点击底部的"恢复购买"按钮。这将恢复与您的Apple ID关联的所有之前的购买记录。
如何取消订阅？
订阅通过您的Apple ID管理。在设备上前往 设置 > [您的姓名] > 订阅，找到CHM Reader，然后点击"取消订阅"。
技术支持
设备兼容性
CHM Reader支持iOS 16.0及以上版本，兼容iPhone和iPad设备。如果您在特定设备上遇到兼容性问题，请联系我们的技术支持团队。
故障排除
如果应用出现问题，请尝试以下步骤：
- 确保您的应用已更新至最新版本
- 重启应用
- 重启设备
- 如果问题仍然存在，请尝试卸载并重新安装应用
注意：卸载应用会删除您导入的文档。重新安装前请确保备份重要文件。
联系我们
如果您有任何问题、建议或需要帮助，可以通过以下方式联系我们：